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ZinqLeads

Missed calls becomebooked patients.

When the front desk can't pick up, ZinqLeads texts the patient back within about 30 seconds, works the conversation toward a booking, and logs your estimated booked value. Your team just taps to confirm.

Book a live demoSee pricing

Done-for-you setup, live in about 7 days. You approve every message until you switch on auto-send. GDPR-aware from day one.

The Dental Clinic ›Text Message
Missed call · 10:42

Hi Sarah, sorry we missed your call. Is this about an appointment, or do you need help with something urgent?

My tooth is killing me and painkillers aren’t touching it.

I’m sorry you’re in that much pain. I’ve flagged this urgent and alerted the practice team now.

Thank you. I can get there today.

Perfect, the team will call shortly to confirm the first emergency slot.

Lead recovered£240Booking value flagged · team alerted in 42 sec

Illustrative example: a missed call, recovered by text.

Check-ups, hygiene, whitening, implants, Invisalign, crowns, emergency pain, root canals, dentures, and treatment-plan follow-ups.

Speed wins the patient.

Most patients ring the next practice on the list when nobody answers. The research is blunt: the value of an enquiry decays by the minute.

100x

The 5-minute rule

Reply to a lead within 5 minutes and you are 100 times more likely to reach them, and 21 times more likely to qualify them, than if you wait half an hour.

4x

The 10-minute drop

Wait just 10 minutes to get back to a new enquiry and your odds of qualifying that lead fall fourfold.

1st

First reply wins

When no one picks up, most patients simply ring the next practice on the list. The one that replies first usually wins the booking. Not the cheapest, the fastest.

Sources: Harvard Business Review, “The Short Life of Online Sales Leads” (2011); Lead Response Management response-time study.

Put a number on it: the free missed-call calculator 

A receptionist helping a patient at a busy contemporary dental practice
The gap ZinqLeads covers

Reception is busiest at exactly the moment a new patient calls.

Three steps.Nothing new for you to learn.

010:00

Catch the signal

Point your practice number at ZinqLeads. Missed calls and unchased treatment plans become tracked enquiries.

020:30

Reply in ~30 seconds

A text in your practice’s voice. Severe pain is flagged urgent and your team alerted; a check-up enquiry is offered a slot.

03Day 0-3

Hand off to book

Warm patients arrive in your dashboard with a one-tap Book button, and the value of every booking is logged.

The whole recovery,in one operating view.

Approvals waiting, warm patients ready to book, and the revenue logged against every one of them. One screen, not a spreadsheet.

See the illustrative demo 

The ZinqLeads owner dashboard showing estimated booked value, booked appointments and recent patient conversations
Owner dashboard · the whole morning in one view
The lead inbox showing recovered patient conversations
Lead inbox · every recovered conversation
The practice calendar week view with booked appointments
Calendar · booked appointments in your week
A recovered lead in detail with the conversation and booking value
Lead detail · the conversation and its value

The questions everypractice asks first.

Messages use your tone, your availability, and your rules. The patient sees a helpful reply from the practice they called, not a chatbot, a call centre, or another piece of software to learn.

Knows a toothache from a check-up

Severe pain is flagged urgent and your nominated contact is texted within seconds; red-flag symptoms get NHS-aligned signposting. It never diagnoses; it reads urgency and gets the right people moving.

My tooth is killing me, painkillers aren't touching it

Flagged urgent · duty dentist texted at 10:44

My face has swollen up and it's getting hard to swallow

Red flag · NHS 999/111 guidance sent straight away

Lost a crown last night, no pain though

Routine · offered Thursday 2:10pm

Live in days, not weeks

Keep your practice number exactly as it is; we set up the forwarding, the message style, and the billing for you.

  1. Day 0Forwarding set up
  2. Day 3Message style approved
  3. Day 7Live

You approve every message

Review mode until you switch on auto-send. Emergency safety wording is pre-approved and never waits.

Draft reply

Hi Sarah, we have Thursday 2:10pm free. Shall I hold it for you?

Send

GDPR-aware from day one

Lawful-basis capture, opt-out wording, retention limits, right-to-erasure.

  • 10:44Outbound SMS logged
  • 10:52Consent recorded
  • 11:03Opt-out honoured

One flat fee.Cancel any month.

£199/ month

Everything included: your number kept and forwarded, instant text-back, reply triage, one-tap booking, GDPR handling, and the daily report. No setup fee, no per-message charges.

One booked £2,400 Invisalign case pays for the year.

  • Your numberKept exactly as it is. Silent forwarding; you still answer when you can.
  • Text-backIn your practice's voice, about 30 seconds after a missed call.
  • TriageEvery reply classified Warm, Neutral, or Lost.
  • BookingOne-tap handoff to your team.
  • GDPRLawful-basis capture, STOP handling, up to 24-month retention.
  • ReportingDaily 6pm report, plus CSV import and export.
Book a live demoSee pricing

Ready to stop losingpatients to voicemail?

A 15-minute walk-through, then live data from your own practice within a week of go-live.

Book a live demoSee full feature list

Have a question first? See the full FAQ